Keeping Security in Focus at the Water Treatment Facilities - Ensuring the safety of the public water system is top priority.

Washington Aqueduct has undergone a wide range of security assessments and reviews since September 11th , 2001. As a result, security at our facilities has been adjusted accordingly and is continuously reviewed and evaluated based on guidance and directives from the Department of Homeland Security and other national agencies. These agencies advise water systems to guard against intrusion, review emergency response plans and increase vigilance. We set our security measures based on a combination of the advisory level of the Homeland Security Advisory System and specific information we have that relates to our industry in general and to our facilities specifically. We want our customers to know that we are appropriately protecting the public's water supply.

Multi-level approach protects the water supply

Our security program uses a systems approach with controls on physical access, chemical storage and operational systems in order to safeguard the water we provide to consumers. This means that while no one element in and of itself may be sufficient, several can combine to attain the desired result. Washington Aqueduct is working with federal, state and local law enforcement and utility organizations to assess potential threats and minimize risks. In the event of any unusual circumstance, Washington Aqueduct professionals would immediately assess the situation, determine the cause of the problem and issue appropriate public information. We will continue to review procedures and add security measures as warranted to protect the public water treatment and distribution process.

Enhancing security

Washington Aqueduct is currently undergoing an extensive security upgrade to enhance our security posture.  Upon its completion, we will have a state-of-the-art security system that will help us deter, detect, delay and deny unauthorized access and the ability to remotely assess situations and respond to incidents at our Critical Infrastructure facilities.  Washington Aqueduct has formal relationships with many Federal, State and local agencies that provide the most up-to-the-minute Threat Information available. While many security enhancements won't be visible to the casual observer, you can be sure, however, that the Washington Aqueduct is continuously reviewing and modifying its security posture. Washington Aqueduct's state-of-the-art water quality laboratory works with experts from other area laboratories and the other Health Services Agencies to monitor your drinking water to ensure it is safe to drink.

How you can help

Watch for anything out of the ordinary around Washington Aqueduct facilities.
Your help is always welcome -- If your normal business takes you past Washington Aqueduct reservoirs, treatment plants, or other facilities and you see anything unusual or notice open or unlocked gates, promptly report it to Washington Aqueduct at 202-764-2946 or 202-764-2700 or to your local law enforcement agency.